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Care and Use
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Portmeirion products are designed to be used and enjoyed with confidence. Our dedicated testing department put all of our products through an extensive and exhaustive series of tests and checks to ensure that you get quality items that are functional, durable and safe. We have compiled the following care and use guidelines to just make sure that you get the very best from our products.
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Click on the menu options below for more information.
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PORTMEIRION CERAMIC CARE
All Portmeirion ceramic products are designed to fit our busy everyday lives and are dishwasher and microwave safe.
COOKWARE (FIRE & ICE)
Each piece in the Fire & Ice range is designed to be beautiful, practical and long lasting. This extensive oven to tableware range boasts unrivalled strength and durability and can be used directly on a range hot plate, electric and halogen hobs, and even a gas flame. The insulating properties of ceramic also mean that this piece will keep food hotter for longer. Completely freezer-to-oven safe, freezer-to-microwave safe and dishwasher safe, Fire & Ice makes the perfect choice for modern living.
All Fire & Ice products come in special Fire & Ice packaging and are labeled accordingly. If you're not sure if your cookware dishes are Fire & Ice, please call 01782 743456.
Key features:
- Microwave safe - In line with microwave oven manufacturers it is recommended that
Portmeirion ceramic products should only be used in a microwave oven when
they contain food or liquids. Microwave ovens should not be used to 'warm'
empty ceramicware items
- Dishwasher safe
- Freezer to oven safe
- Freezer to microwave safe
- Scratch resistant
- Easy to clean non-stick surface
- Oven proof to 260°C / 500°F / Gas Mark 9
Suitable for:
- Oven
- Gas hob
- Halogen hob
- Electric hot plate
- Range hot plate
COOKWARE (EARTHENWARE)
Portmeirion's cookware (earthenware) is a great way to cook a variety of foods and is designed to be beautiful whilst also being strong and durable. Cookware (earthenware) performs at temperatures usually used when cooking. Maximum conventional oven temperature up to 170°C / 340°F / UK Gas Mark 3.
DO NOT allow contact with naked flames or use on gas hobs (burners).
Cookware Care
- When using under a grill allow at least 5cms / 2½ inches between the top of the dish and the heat source.
- When cooking is recommended that the dish is at least half full with food.
- Portmeirion ceramicware will remain hotter for longer, keeping food hotter for longer, so always use oven mitts when handling dishes that have come out of the oven.
- Allow dishes to cool for a short time before placing into water for washing.
- Don't place items taken straight from a hot oven onto unprotected, wet or cold work surfaces.
PORTMEIRION TABLEWARE
Designed for modern day living, the complete Portmeirion tableware range is 'Oven-to-Tableware'. It has been designed to perform at temperatures normally used when cooking i.e. up to 170°C / 340°F / UK Gas Mark 3.
Tableware Tips
- Try to heat items gradually
- Don't take items directly from the freezer and place them into a hot oven.
- Don't place empty ware into a hot oven.
- Don't place the ware onto a direct source of heat such as a hob.
HOW TO WASH YOUR PORTMEIRION
All Portmeirion ceramicware is easy to clean either by hand using conventional hand-wash detergents or by using a dishwasher. When you wash your Portmeirion ware in the dishwasher there are a number of steps that you should take in order to ensure that your ware is cleaned properly whilst remaining in pristine condition:
- Follow the manufacturer's specific instructions for your particular dishwasher.
- Scrape solid food particles from your Portmeirion plates and bowls, before loading into the machine.
- Load the baskets with the dirty articles as follows:
- Do not overload the baskets and make sure that the items do not touch each other.
- Lightly soiled and smaller items should be stacked in the upper basket.
- Cups and mugs should be stacked upside down in the upper basket.
- Heavily soiled items and larger plates, casseroles and other large cookware items should all be placed in the lower basket.
- Cutlery should be stacked in the cutlery basket. Knives, forks and spoons should be mixed up and loaded with their handles downwards.
- Ensure that the spray arms can rotate and that nothing will prevent them from rotating.
- Select the correct programme for the wash load. (Advice on programme selection can be found in manufacturer's instruction book).
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SOPHIE CONRAN FOR PORTMEIRION
The Sophie Conran for Portmeirion collection is cast in highest quality, pure porcelain and coated in a rock hard, translucent glaze. The result is an extremely strong and durable range with each and every porcelain item able to go from being fully frozen to a hot oven and the straight to the table. In addition, every piece is microwave and dishwasher safe.
We have put together the following care and use guidelines just to make sure you get the very best from your items.
From freezer to oven to table
Every porcelain piece is so strong they go from fully frozen directly into the roasting temperature of your oven and then straight on to your table - even the mugs. Maximum conventional oven temperature 252°C / 486°F / UK Gas Mark 9. The flat bottom pieces, including the low casserole, rectangular roasting dish and round pie dish, can also be used on the electric hob or hotplates (electric, Aga, Rayburn etc) but DO NOT place an empty dish on an electric hob or hot plate or allow contact with naked flames or use on gas hobs (burners).
Dishwasher safe - when the dinner party's over
Every porcelain item can be thrown into the dishwasher after a sumptuous dinner or when the party is over. Then put the dishwasher powder in, turn it on and forget about it. Always follow your dishwasher manufacturer's specific instructions and scrape solid food particles from the dishes before loading into the machine.
Load the baskets with the dirty articles as follows:
- Do not overload the baskets and make sure that the items do not touch each other. Lightly soiled and smaller items should be stacked in the upper basket.
- Cups and mugs should be stacked upside down in the upper basket.
- Heavily soiled items and larger plates, casseroles and other large cookware items should all be placed in the lower basket.
- Cutlery should be stacked in the cutlery basket. Knives, forks and spoons should be mixed up and loaded with their handles downwards.
- Ensure that the spray arms can rotate and that nothing will prevent them from rotating.
- Select the correct programme for the wash load. (Advice on programme selection can be found in manufacturer's instruction book).
Microwave - for fast, everyday living
Ideal for fast, everyday living, Sophie Conran for Portmeirion ceramic ware can be used in the microwave. Be safe! When microwave cooking the surfaces of the ware may become hot. Please take care when removing the dish from the oven. In line with microwave oven manufacturers it is recommended that Portmeirion ceramic products should only be used in a microwave oven when they contain food or liquids. Microwave ovens should not be used to 'warm' empty ceramicware items.
Wooden items
All wood items in this collection are made of hevea wood from the timber of the Hevea Brasiliensis tree, which is grown in sustainable forests.
Sophie Conran wooden products should be hand-washed and never soaked. We also recommend that you wash before use.
Glassware
Our glassware is of the best quality. We recommend that it is handwashed to keep the glass at its very best. However, Sophie Conran glass can be cleaned in a dishwasher but this may cause the glass to bloom.
Silverware
Sophie Conran salad servers are plated with pure silver and are coated with a special varnish which provides better protection to the finish. Wash in warm soapy water and wipe with a clean, soft, dry cloth after use. Always keep the products clean and dry. Sometimes it may be possible to observe slight shadows on the silver plated surface after the servers is placed in open air for a period of time. However, such shadows can be easily removed with a soft duster or with silver cleaning products. Never use polish abrasives or chemical cleaners.
Textiles
Sophie Conran textiles are kind to your skin and are 100% cotton. They should be washed in a washing machine at 40° and can be ironed. Textiles should not be dry cleaned or put in the tumble dryer. We also recommend that you wash similar colours together. As with all cottons, never place near to a naked flame or strong heat source.
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GLASS
Our glassware is of the best quality. We recommend that it is handwashed to keep the glass at its very best.
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PLACEMATS & COASTERS
Portmeirion and Pimpernel placemats and coasters are designed to brighten up your table and are made from an unrivalled layering system to protect your surfaces from heat exposure. With a cork base, hardwood middle, fantastic design and protective, hard-wearing surface, our placemats and coasters both protect and delight.
Designed for everyday living, placemats and coasters are resistant to normal household stains and withstand temperatures up to the boiling point of water. They are not suitable for use as chopping boards.
We recommend that you clean placemats and coasters with a damp sponge and dry with a soft cloth. DO NOT immerse in water or put in a dishwasher.
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TRAYS
Breakfast in bed for a loved one or dining on the sofa in front of the TV, Portmeirion and Pimpernel trays are designed to transport food from one room to another and protect your lap from heat exposure. All trays are heat resistant with a wipe clean surface. We recommend that you wipe with a damp cloth.
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WOOD
Our wooden items are carefully crafted of wood sourced from sustainable forests so you can enjoy their natural beauty. The wood is treated with a carefully selected serum which not only protects it but also keeps you and our environment healthy. Due to the natural properties of all wooden products, we recommend that wooden items are hand-washed and never left to soak.
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TEXTILES
Our textiles are made from excellent quality materials and are designed for everyday use. As with all textiles, wear and tear will occur so we recommend that they be washed at 40° and spun at 1000rpm, but of course, if you want to save a little energy, all our textiles can be washed at 30°. Be sure to wash similar colours together.
All our textiles can be ironed. We always recommend that you use a medium temperature to protect your items from extreme heat.
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